A message from ePhotoCraft.com: We are a family-owned business in the Washington DC Metropolitan area and have been in the Camera/Photo business since 1978. We DO NOT offer any Import/Grey Market items. We are an authorized USA dealer on all our merchandise and equipment.
We promise you the best prices anywhere with even better service. Our goal is to make your shopping experience a pleasant one!
Hello Nikonians, The Nikon D100 is on the way next day air. I just wanted to let everyone know about the very positive buying experience I had with ePhotocraft and Eldar in particular. I called him two weeks ago to confirm that all the items which I ...
This company has excellent customer service and does not tack on outrageous shipping charges. The camera I ordered was out of stock, but they shipped it out as soon as they received it from the manufacturer. I received an e-mail just about every other...
I had never heard of ephotocraft.com until I was on the nikonians.org site and read several messages talking about how great they are. I was in the market for a camera and had already placed an order with B&H. Well, B&H did me a huge favor by bungling my ...
Customer Service: Excellent. I placed my order on their web site during the day on a Monday and when I got home that evening, I had a message on my answering machine from them. They said there was a problem with my order. My first reaction was "oh ...
This is a post as of June 10 2004 about five days after my decision to get the 28-75 to fill the portrait gap between the super wide and super telephoto. This time I just called,Eldar updated my info, ordered, confirmed waited and viola . . . here it is ...
The Nikon D70 (about $1200.00) was huge purchase for me, I wanted to make sure that the dealer was both honest and an authorized Nikon dealer so I would not have any "gray market" problems or someone trying to sell me hundreds of dollars in unnecessary ...
Customer Service: After doing a great deal of research online about different stores I chose to order from ePhotoCraft because of the opinions of others who had ordered. I couldn't find anything negative about the company and let me say, they followed ...
Dealing with Saam and the people at ePhotocraft was the closest I have come online to my old favorite local camera shop. Their customer service is friendly and old-fashioned in terms of empathy and efficiency. I got my stuff ontime and the only lower...
Excellent communication, extremely quick to ship product out, received earlier than expected. Highly recommended. Read more
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Nov 23 '03
I was very impressed with how professional ePhotoCraft was in getting the merchandise I had ordered out quickly. The camera I purchased was on back order at many other places that I checked out before checking out ePhotoCraft. They had the camera in stock and it was sent out the day after they received my order.
I received an email confirmation of my order plus the tracking number of the package and an expected delivery date. I tracked the order a couple of times and it was right on schedule with the camera being delivered the very day they said it would be.
I am very pleased with the service I received from this company. I would definitely order from ePhotoCraft again. Read more
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Nov 13 '03
The entire process of ordering from ePhotoCraft was a pleasure.There was one miner problem with the way I entered the order and a representative called me on the phone to correct the mistake.The order was shipped that same day. The person i talked to on the phone was very courteous. Read more
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Sep 20 '03
very good customer service. they never get bored answering your questions for the item you wanted to purchase. a no nonsense salesmanship in short. highly recommended for on-line shoppers. Read more
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Nov 05 '03
On a Friday evening I ordered a Nikon N75 camera body online as a Christmas present for my oldest son in the service. I received a prompt order confirmation from Photocraft as well as a phone call from one of their representatives informing me this was a camera body only (no strap, lense, or batteries). Although I was under no pressure at all, he askes if I wanted to buy a Nikon N75 kit including strap, 2-year extended warranty, batteries, and one roll of film for $19.95 - which I did. Note: In selling a Nikon extended warranty, they need to advise the buyer of Nikons terms with regard to promptly submitting the registration card and which paperwork to hold on to. I Emailed Nikon to make sure my registration would be effective in my son's name and that they would receive it in 14 days rather than 10.
Photocrafts service was exceptionally good as was their website. I would definitely order from them again. Read more
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Dec 31 '03
This merchant needs to be careful when suggesting accessories on their website. They recommended a kit containing a 58 millimeter filter as an accessory for a 52 mm lens. A consumer less savvy and investigative than I might take this suggestion and become angry upon receiving the wrong size filter. Read more
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Oct 14 '08
Excellent easily-understood web site. This was my first experience with this vendor, and I was amazed at how smooth it was. I will be back! Read more
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Feb 22 '04
I researched extensively to find a reputable dealer for the camera I wanted to purchase. Ephotocraft had an excellent rating and, after ordering the camera from them, I agree completely. Read more
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Sep 17 '08
great price and shipped when expected. A Read more
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Jan 04 '07
ePhotocraft is my new source for all of my photo equipment. Knowledgeble customer service AND the best price. No gray maket here! I received the order on-time during the busy, last-minute shipping window before Christmas. These guys are the BEST! I can't say enough about the quality experience! Read more
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Oct 14 '03
very simple - website was easy to use, and purchase of product was a breeze. The week before I had tried to buy this same product from another website, it took my online order saying the prod was in stock, then I received an email and a phone call and when I wouldn't upgrade or buy anything addl, they canceled my order. Read more
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Oct 09 '03
Excellent customer service. Fair and honest. Web site is misleading about backordered items however. Read more
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Mar 16 '07
It was an excellent experience. Easy to navigate website for ordering. Quick processing of order and fast shipping. Read more
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Sep 02 '07
I ordered it, they shipped it, UPS delivered it. Enough said. Read more
School-Years Photo Frame 14"x18" Twelve class photos around Graduation photo. Personalized with name. Acid-free high quality pebble embossed white mat board.Exclusive outliner makes ...
Photo Mounts Self-adhesive white mounting squares give you the security of archival quality and a clean look for your album without using glue. Each dispenser box ...
Smokin Toad Comes complete and ready to apply to your rainsuit. You receive one 6"X10" Heat Resistant patch, a 20 gram (.7 ounce) tube of adhesive, and an applica...
Blair Wonder Wreath Card Holder Simply slide your Christmas cards in the slots and display them for all to enjoy. Fiberboard wreath comes ready to hang 36" diameter. Import.
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