Agree with other posts. I usually google any new company I consider buying from, but failed to this time. I ordered a Garmin GPS unit because they had the "best" price. Once you add expedited shipping at $39 it is not really the best price. I then received an email the following morning requesting that I call and confirm details. The apparent real purpose of the call was to upsell to include memory cards, home charging units and extended warranty. I consistently stated I just wanted the unit and nothing else. Within 45 minutes of concluding this call I received an email indicating that the unit was out of stock and would arrive in 3-4 weeks. I immediately attempted to cancel. I didnt register online, but following their instructions registered so that I could cancel only to find there was no record of the pending order. I then searched online and found the same unit within $10 of total cost at Amazon and can be assured it will be shipped as requested as I have completed multiple transactions with Amazon. I will post back if they try to charge my card in 3-4 weeks, but my guess is they just want that order to go away as I did'nt purchase any of the "Money makers" for them. New version of bait and switch, get to order unit based on low price and then try to make all the money on other units and when you don't purchase they all of a sudden are out of stock.

I just had exactly the same issue. Bought a Garmin 880 GPS, and the next day received email indicating I had to call them. I called and was told that they needed to verify the "month" of my credit card expiration, but all they really wanted to do was sell my useless and unbelievably expensive accessories. When I declined, the guy (at extension 210) said "Well, you're screwed then. Your GPS is on back order for five to six weeks." and hung up. Two minutes later I received an email indicating that the GPS was back ordered.

I then called the company back without identifying myself and asked them about the Garmin 880. I specifically asked them if the Garmin 880 was in stock, and they said that they had "several ready for immediate shipment". When I asked him to be sure because I needed one right away, he told me that he "was looking right at them". I then identified myself and he checked my order and said that the Garmin was back ordered. When I challenged him about what he had said about "looking right at them" he replied that I "must have misunderstood him" (yeah, right).

Like the rest of you, I am now concerned that they have my credit card information. Canceling a credit card is painful, but not as painful as spending it would be to spend years trying to rebuild my credit after having my identity stolen. I just canceled the card. Sigh.

i ordered a Garmin 760 from this site on fri 11/14/08 because they had the best price. i first called them to ask if this was new not refurbed (the answer was NEW)and asked how it could be so cheap. the guy said it's wholesale prices. after i placed the order online, later that day i decided to check out the website opinions as things didnt seem quite right. After reading story after story of bait/switch, high pressure sales of overpriced uneeded products, delays in shipping, i decided to cancel my order. i called them sun 11/16/08 (just after i received the email everyone warned that you would receive - "In order to further verify your order, we will need to speak with you on the phone. Please call our Verification department at 1-800-815-2040 Ext. 209 Jason so we may verify and complete processing your order." Jason asked for my order #, pulled it up and unprofessionally like he was really cool said "oh hey jane doe (but my real name), hows it going?" and i replied that i was calling to cancel my order, not to verify it. He took my request immediately and that was it. That same minute after hanging up, I received am email confirming the order was cancelled and that no charges would appear on my visa. I will watch my card but my cancellation was much easier than i anticipated. so good luck to any of you who have to go through the sucky experiences that i have read about. seems i have gotten out of this unscathed...I ordered Garmin 760 from Amazon on Sat 11/15 and they emailed me sunday saying it was on its way. i am so relieved i found all of your comments about 86th St Video. I paid $50 more to Amazon than the price advertised with shipping at 86th.

I also received the same rude treatment. I ordered a Garmin Nuvi 660 for $165.00 and unless I purchased an SD card at 6 times the cost for one on Ebay they were suddenly out of stock and their representative hung up.

There are no bargains with this vendor.