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Tennis Express
Overall store rating:  Store Rating: 3.5
Reviewed by 5 customers
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Overall Rating:Store Rating: 1.0
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Tennis Express has horrible customer service

by stefanie99 , May 09 '02
I will never order from this company again! Not only was the racquet I ordered back-ordered from the manufacturer (which was not on their site). I paid for 3 day select shipping and my package was shipped ground and took over a week to get to me (when I...
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Overall Rating:Store Rating: 5.0
 
 Nov 02 '08

no problems.
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Overall Rating:Store Rating: 1.0
 
 Dec 03 '08

Item was damaged upon receipt. Notified customer service by phone and was told a replacement would be shipped. When it didn't arrive I called again and was given the same story but still no replacement. I am now disputing the charge through my credit card company.
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Overall Rating:Store Rating: 5.0
 
 Nov 21 '08

I have shopped here before and will again. Very quick and good service.
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Overall Rating:Store Rating: 5.0
 
 Nov 08 '08

The merchandise arrived extremely fast--very good/reliable merchant.
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